DrinkBranders has your back!
We love helping people and their brands succeed in the world of promotional drinkware. We’re known for our excellent customer service with knowledgeable people you can actually talk to. We offer quality products, your own Dedicated Graphic Designer and personal Custom Drinkware Expert. We’ll guide you every step of the way, from concept to delivery.
ONLY HIGH QUALITY
We handpick each and every product we carry and we’re laser focused on quality. Rest assured, your logo will be featured on the “go-to” bottle that’s reached for while others are pushed aside.
BEST CUSTOMER SERVICE
We believe in genuine customer service provided by real human beings that actually care. We’re nothing without our customers and we take that very seriously. Your projects are just as important to us as they are to you and we look at each custom drinkware order as a chance to prove exactly that!
We’ve taken great care to create an online ordering process that’s smooth, easy and fun. Even so, we’re just a phone call away, ready to help make the best custom drinkware choice for your specific needs.
We focus solely on delivering quality custom drinkware. The money you spend to put your logo into someone’s hands gets your brand the recognition it deserves for years…because they’ll take it everywhere they go!
Custom branded promotional products should be of the highest quality and used for years. Custom drinkware is a perfect replacement for disposable water bottles and plastic cups. This not only leads to long-term branding for you, but helps maintain a healthy planet!
Frequently Asked Questions
Will my imprint wash off?
Your logo is lovingly applied using some of the best printing equipment and inks available on the market today. It is specifically designed to look amazing, and last a long time when properly cared for.
Is it dishwasher safe?
We recommend hand washing your custom drinkware to achieve the longest lasting imprint possible! The 100% dishwasher safe items we do offer are our laser imprinted items and Tervis line.
I don’t have a logo – can you help with that?
Absolutely! We have an amazingly talented in-house graphic arts team that loves nothing more than to see your artwork and logo come to life. PLUS, our design work is 100% FREE! Have an idea sketched out on a napkin? We can make it into a reality!
What file type does my logo need to be? All I have is a .jpg file – will that work?
Our ideal file type is formatted in a vector file. Most often, that is an .eps, .ai, or .pdf file. Don’t have that? The highest resolution image/logo you have would be second best. Still don’t have that? Our amazing in-house graphics team can either rebuild your logo into a vector format, or start over with something completely new!
Will I receive a proof if I place my order online?
Yes! Without exception, all of our orders will receive an artwork proof showing your logo, logo sizing, the specific ink colors, as well as any item or cap colors from your order. We do not go into production without your full and complete artwork proof approval.
Can I see a proof before I order online? How do I know what my project will look like before I pay?
We would love to create a virtual mockup for you prior to placing an order with us. Give us a call or shoot us an email to get the process started.
When will I get my order? / How long does it take to print & ship?
Our standard production time can vary depending on the specific project. Once an order is entered and an artwork proof is fully approved, most of our items can be produced and ready to ship within 1-10 business days. Once produced, we use standard UPS ground to ship. Most of the time, that’s 2-5 business day transit.
My event is next week – am I out of luck?
Absolutely not! Sometimes thing come up last minute. Give our customer service team a call and we can direct you to the right products for a super quick turnaround and express shipping.
Can I print on both sides of the bottle? / Can I print a wrap around the bottle? How much is that?
Most of the time, yes, we can print on both sides or even do a wrap around imprint! There is no additional cost to make that happen as long as the same ink color(s) are used front and back. Give us a call to discuss your specific ideas and we’ll confirm for you.
Can I ship my order to 2 different / multiple locations?
Yes you can! Reach out to your Dedicated Drinkware Expert and get an estimated shipping cost for as many locations as you need.
What if I’m tax exempt?
Our world headquarters is located in the amazing state of Michigan. If we are shipping your order outside of the state, we do not charge tax! If you are inside the state of Michigan and are tax exempt, please let us know and we can send out the standard Michigan tax exempt form for us to keep on file to waive sales tax.
Can I see a sample of the item first?
Absolutely! We offer a free sample for most of our items to review the item color, features, functionality, sizing, etc. Just click “FREE SAMPLES” on the item page you’re interested in, and we’ll get one your way ASAP! While your sample is on the way, we can also create a virtual mockup with your logo to get the full visual experience.
Does your price online include the logo? Are there any other fees you don’t show online?
Yes, our website pricing is all-inclusive. Once you’ve entered your quantity and selected the number of ink colors or imprint style, your final and complete pricing for that project will populate at the bottom of the page. We don’t like those kinds of surprises either!
What is the minimum order quantity?
The minimum order quantity varies by specific item. Most of our items range in the 24 to 72 minimum order quantity with a few outliers both below and above that. The minimum quantity for each individual item is listed right on the product page, however, so you’ll know what to expect. Have questions or want recommendations? Give us a call and we can help point you in the right direction for your project.
How big can my logo be?
The total imprint area is determined differently on each item. Some items can be printed front and back, some have the option to print a full wrap, and some are only available for front imprints. Each of our product pages will have a detailed breakdown of the specific imprint area for that item. Still have questions or looking for something specific? Give us a call and we can review your ideas and come up with a virtual mockup to show you exactly how it will look!
I have specific colors in my logo – can you match them?
We use coated pantone colors for our inks with hundreds of different color options. Have a specific coated pantone code in your logo? Let us know! If you’re not sure what your specific colors are, we’ll make sure to use the closest match and won’t go to production without your approval.